• HumanAlpha

Creating Great Customer Experiences (CX): Online Learning Program for Atom Interiors.

Creating Great Customer Experiences: An Online Blended Learning Program for Atom Interiors.

HumanAlpha is engaged with the Sales & Customer Success & Leadership Team of Atom Interiors through a blend of Online Bite Sized Learning, Social Learning and 1:1 Behaviour & Performance Coaching.

Program Highlights:

  • Best Practices for Attracting Customers in a Virtual World during & Post Corona: Pull Marketing, Content Marketing (Video/AR/VR), Social Media, Objection Handling, Negotiation, Brand Value Proposition

  • Managing & Building Customer Relationships with Empathy, Influencing Skills, trust & rapport building.

  • Customer Experiences (CX) to drive Customer Delight across all Customer touch-points in the Customer Journey Map: Customer Retention, Optimised Customer Success Metrics (NPS, LTV,MRR, Churn Rate, Retention Cost)

With a credible legacy of 4 Decades,

Led by a very empathetic Leadership Team,

and Driven by a highly competent team of Design Specialists,

Atom Interiors (part of Vibgyor Group) is a radical Interior Design Brand that has created a niche in the Home Interiors & Automation space through a combination of Design, Innovation & Technology.

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