Creating Great Customer Experiences: An Online Blended Learning Program for Atom Interiors.
HumanAlpha is engaged with the Sales & Customer Success & Leadership Team of Atom Interiors through a blend of Online Bite Sized Learning, Social Learning and 1:1 Behaviour & Performance Coaching.
Best Practices for Attracting Customers in a Virtual World during & Post Corona: Pull Marketing, Content Marketing (Video/AR/VR), Social Media, Objection Handling, Negotiation, Brand Value Proposition
Managing & Building Customer Relationships with Empathy, Influencing Skills, trust & rapport building.
Customer Experiences (CX) to drive Customer Delight across all Customer touch-points in the Customer Journey Map: Customer Retention, Optimised Customer Success Metrics (NPS, LTV,MRR, Churn Rate, Retention Cost)
With a credible legacy of 4 Decades,
Led by a very empathetic Leadership Team,
and Driven by a highly competent team of Design Specialists,
Atom Interiors (part of Vibgyor Group) is a radical Interior Design Brand that has created a niche in the Home Interiors & Automation space through a combination of Design, Innovation & Technology.